Adapting your governance structures to the new consumer standards

25 Jun 2025
Tenant voice and housing quality stage - Open to all
"How to embed tenant engagement in governance approaches:" "How to equip tenants with the ability to shape, influence and challenge decisions:" "Increasing transparency through greater access to information" "How can tenants seek assurance and accountability from the board?" "How to feed back to tenants particularly when difficult decisions are made." "How to appropriately engage vulnerable tenants, for example in supported housing, to ensure they have a voice and the opportunity to influence?"
Speakers
Gemma Forshaw
Gemma Forshaw, Head of Housing - Wealden District Council
Nairn Davidson
Nairn Davidson, Director of regulation - Places for People
Scot Reid
Scot Reid, Head of Property Customer Services and Engagement - London Borough of Camden
Lydia Roberts
Lydia Roberts, Housing policy and change lead - London Borough of Camden
Jenny Messenger
Jenny Messenger, Senior Reporter - Inside Housing