Adapting your governance structures to the new consumer standards
"How to embed tenant engagement in governance approaches:"
"How to equip tenants with the ability to shape, influence and challenge decisions:"
"Increasing transparency through greater access to information"
"How can tenants seek assurance and accountability from the board?"
"How to feed back to tenants particularly when difficult decisions are made."
"How to appropriately engage vulnerable tenants, for example in supported housing, to ensure they have a voice and the opportunity to influence?"
Speakers