Case study: Taking a place-based approach to delivering housing services
A place-based approach involves shifting from a siloed, top-down approach to a bottom-up, community-centered system.
It starts with the strengths and assets of the community rather than with a focus on its problems. Benefits for residents include more efficient and personalised services delivered by cross-functional teams.
In this session, you will hear how Bromford Flagship is embedding this as a new approach to service delivery. Learn lessons from their implementation so far and the early results it is delivering for residents.