Delivering on consumer standards - learnings to date

25 Jun 2025
Homes and governance theatre - Delegate only
Join the Regulator of Social Housing and C1 rated housing associations and local authorities for an in-depth reflection on lessons learnt from consumer regulatory judgements to date. The panel will look at emerging trends in Tenant Satisfaction Measures results, and how we achieve true engagement, taking into consideration the diverse needs of tenants and residents. 
Speakers
Kate Dodsworth
Kate Dodsworth, Chief of regulatory engagement - Regulator of Social Housing
Amanda Garrard
Amanda Garrard, Chief executive - Berneslai Homes
Steve Stride
Steve Stride, Chief executive - Poplar HARCA
Chris Twomey
Chris Twomey, Acting chief executive - West Lancashire Borough Council
Gemma Bell
Gemma Bell, Governance and regulatory partner - Devonshires