Domestic energy billing: Why is data quality so important?

26 Jun 2025
Knowledge - Open to all
With domestic energy debt soaring to £3.85bn and over 75% of households lacking a repayment plan, the importance of accurate and timely resident data has never been greater. This session delves into how reliable data can drive effective billing strategies and prevent escalating debt. Understand the impact of delayed or inaccurate data on account setup and arrears Identify the most problematic data fields for housing providers and suppliers See how debt escalates when resident data isn’t shared quickly Learn which behaviours lead to better outcomes Explore opportunities unlocked by high-quality data, including broader service offers Essential insights for housing and energy professionals alike.
Speakers
Ash Burd
Ash Burd, General Manager - Energy Angels
Brad Goodfellow
Brad Goodfellow, Chief Executive Officer - Energy Angels
Carl Jones
Carl Jones, Empty Homes and Lettings Manager - Hyde Housing
Sean McMillan
Sean McMillan, Corporate Account Manager - OVO
Gary O'Reilly
Gary O'Reilly, Data Protection Officer - SME Comply