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Why repairs data might just be your best asset management tool
For years, repairs have been treated as a cost centre: a job comes in, someone attends, the job is closed. But in reality, repairs are one of the richest sources of asset intelligence a social landlord has. Every visit tells you something about the condition of the home, the experience of the resident, the performance of the contractor and the risk sitting inside the portfolio. The opportunity now is to stop treating repairs, compliance and asset management as separate worlds — and start using them as one connected operating model.
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