Agenda 2026

Connectivity and smart technology can unlock safer, healthier homes and help providers manage services and homes more efficiently, but only if connectivity or smart device upgrade is designed and delivered in the right way. In this case-study focussed session, GMCA will introduce its newly launched Connected Homes Innovation Hub and how it will support providers to make connected homes projects a practical reality. Partners will share how they moved from ambition to adoption, including how they involved residents, integrated with day-to-day services, and put in place the evidence, assurance and data governance needed to scale. Delegates will leave with practical takeaways on: Which problems to prioritise and the use cases most likely to improve safety, compliance and resident experience. How to design and deliver a connected homes upgrade that works day to day including resident involvement, mobilisation and service integration. What to put in place to scale with confidence including evidence, assurance and data governance and how the Connected Homes Innovation Hub can support delivery.