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From Good to Great: Why Operational Control Is Becoming the Key to Housing Performance
Delivering consistent, high-quality housing services is no longer just about efficiency. It’s about control. In this session, Henrik von Bahr, VP of Strategic Clients at Plentific and Danny Bird, Associate Director of Regulated Delivery at Aster Group, explore how leading housing providers are gaining a competitive edge by bringing greater visibility and coordination across their operations.
Focusing on the role of connected systems and real-time data, Henrik will highlight how aligning internal teams, assets, contractors, and workflows enables organisations to reduce inefficiencies, strengthen compliance, and improve resident outcomes. The session will offer a forward-looking perspective on how operational control an data governance is evolving into a strategic lever for performance and long-term resilience with real-world impact.
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