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Heat networks - getting it right... and wrong: Performance, tenant experience and delivery at scale
As housing providers scale up low-carbon heating across both heat pumps and heat networks, the focus is shifting from installation to how systems perform in reality and how they are experienced by tenants.
This panel will cover:
- Ensuring systems are efficient, easy to use, and supported by clear communication
- Engaging with tenants throughout the decarbonisation process
- How housing providers and partners are working together to improve performance across both new and existing systems
- What drives strong system performance and customer satisfaction in practice
- Case study examples and lessons learned from work done to assess and optimise existing installs