The Intelligent Housing Journey: Where AI Meets Operations

23 Jun 2026
Insight stage - sponsored by Plentific
Insight - Open to all

As the housing sector deepens its engagement with AI, the focus is shifting from activity to direction. In this session, Emily Shaw, Head of Product at Plentific, and AI expert Dr. Guy Marshall address a critical question: are current AI efforts truly preparing organisations for what comes next?


Combining platform perspective with AI expertise, they will explore the tension between quick, tactical wins and the longer-term transformation required across systems, data, and service delivery. Through a live demonstration grounded in a real operational challenge, they will show what AI can already achieve in practice, before stepping back to examine the broader journey organisations face.


From navigating the “messy middle” to embedding intelligence at scale, this session will provide a clearer view of how to move from fragmented adoption to a more strategic, connected approach - balancing immediate impact with future readiness.

Speakers
Emily Shaw
Emily Shaw, Head of product - Plentific
Guy Marshall
Guy Marshall, Board member - One Manchester (and Founder, Fuza)

Sponsored by:

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