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Panel: AI, tech and data for smarter tenant engagement
New digital tools and AI are creating new opportunities to understand residents better and engage more proactively. From analysing feedback and identifying unheard voices, to improving communication channels, technology is helping housing providers gain deeper insight and deliver more responsive services.
In this session you will explore:
- How landlords are using data and AI to better understand tenant needs and engagement patterns
- Practical examples of digital tools that support proactive communication and service delivery
- How to use insight from data to reach under-represented or less vocal residents and improve engagement across communities