Panel: Enabling inclusive engagement

23 Jun 2026
Building Safety & Tenant Voice Stage
Building Safety & Tenant Voice Stage - open to all

This session will provide practical advice for engaging the silent majority. Speakers will share insight into what has worked to engage tenants for the first-time, the steps organisations took to understand the barriers to engagement and how they built effective frameworks to overcome these challenges.

  • Creating new recruitment paths and how to meet tenants where they are
  • Best practice in multi-channel engagement, co-design, and community forums
  • How meaningful engagement can shape corporate strategy
Chair
Claude Hendrickson MBE
Claude Hendrickson MBE, Equality, Diversity and Inclusion Advisor, Leeds Community Housing
Speakers
Nivene Powell
Nivene Powell, Resident empowerment manager, Housing Solutions
Anna de Souza
Anna de Souza, Head of resident engagement, Peabody
Jenny Spoor
Jenny Spoor, Director of Operations, Havebury Homes