Panel: Enabling inclusive engagement

23 Jun 2026
Building Safety & Tenant Voice Stage
Building Safety & Tenant Voice Stage - open to all

This session will provide practical advice for engaging the silent majority. Speakers will share insight into what has worked to engage tenants for the first-time, the steps organisations took to understand the barriers to engagement and how they built effective frameworks to overcome these challenges.

  • Creating new recruitment paths and how to meet tenants where they are
  • Best practice in multi-channel engagement, co-design, and community forums
  • How meaningful engagement can shape corporate strategy
Speakers
Jenny Spoor
Jenny Spoor, Director of Operations - Havebury Homes
Anna De Souza
Anna De Souza - Peabody
Linsay Baverstock
Linsay Baverstock, Head of resident & colleague experience - Settle Group
Claude Hendrickson MBE
Claude Hendrickson MBE, Equality, Diversity and Inclusion Advisor - Leeds Community Housing