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Panel: Effective engagement between tenants and the accountable person
A panel looking at how to support and encourage residents' active participation in necessary safety works. Speakers will share innovative approaches and proven techniques for involving residents and enabling engagement beyond mere compliance with the Building Safety Act’s requirements.
Ensuring corporate strategies prioritise communication over information sharing
Improving tenant’s experience of major safety work through timely and meaningful communication strategies
Leveraging the data from tenant satisfaction measures to build a comprehensive picture of tenants need
Building the right organisational culture for meaningful engagement
