What does influence look like from the tenant perspective, and what does it feel like when it's missing? How do organisations reach communities whose voices have historically been marginalised? This panel will bring tenants and senior leaders into the same conversation to explore the reality of power-sharing on the ground. It will examine how traditional hierarchies have shaped who gets heard, and how organisations can widen participation so that tenants from all backgrounds feel able to contribute with confidence. Drawing on lived experience, diversity and representation insights, and examples from accredited landlords redefining tenant leadership, the panel will explore the difference between involvement and influence, and what it takes to move from symbolic engagement to genuine impact. With an emphasis on authenticity, the discussion will take a candid look at how real representation can strengthen legitimacy, deepen trust and support tenant-centred leadership.