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Panel: STAIRs: What you need to know
As part of the sector wide drive towards greater transparency, social tenants are about to be given legal right to access information about the management of their homes. The introduction of Social Tenants Access to Information requirements (STAIRs) will take place in two phases, with phase 1 launching in October 2026. This session will outline the standards of transparency that housing associations and private registered providers (PRPs) will be expected to meet.
Including:
- Legal requirements to publish information, inform tenants and to track, document, and respond to requests
- Implications for contractors and suppliers, and resource considerations
- Differences between STAIRs, Subject Access Requests (SARs)
- Freedom of Information requests (FOIs)
- How providers can proactively prepare for phase 2 in April 2027