How can tenants hold real influence in the decisions, policies and governance structures that shape their homes and lives? This panel will explore how effective governance frameworks can strengthen strategic choices across safety, asset investment and service quality, and how embedding resident insight within these structures can improve assurance and reduce blind spots. Panellists will assess what meaningful tenant involvement in policy and governance looks like in practice, from models that distribute influence more equitably, to approaches that build tenant confidence and support constructive challenge. Drawing on sector priorities around clearer roles, stronger oversight and better visibility of risk, the session will offer practical examples of how organisations can sustain long-term tenant participation and ensure that feedback leads to visible change. It will focus on moving beyond tokenism to governance systems where resident voice is integral to high-quality decision-making, reinforcing organisational resilience and strengthening trust at every level.