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Victor Lisowski
Since joining the organisation in 2009, Victor has supported hundreds of organisations and housing associations across the UK through detailed reviews, presentations, and service audits.
His work has helped teams identify opportunities to reduce unnecessary costs while improving the quality and consistency of services delivered to residents, delivering significant financial savings over time. Just as importantly, Victor has played a key role in enhancing the overall customer experience, supporting organisations to respond more effectively to residents and build stronger, longer-lasting relationships.
By focusing on both operational efficiency and service quality, Victor’s approach helps create a better experience for residents while also improving staff engagement, morale, and day-to-day working practices.
Sessions
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How AI is helping Awaabs Law & Resident Satisfaction23-Jun-2026Insight stage - sponsored by Plentific