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Co-production  is a technique that everyone is talking about, and we are increasingly being encouraged to do it. But this is tricky within a housing context isn't it? When are we supposed to do it? Wh …

Opening keynote: Warm Homes Plan

This opening keynote will set the scene for the day by exploring the current building safety landscape for housing associations and local authorities. It will reflect on where the sector has made prog …

Compliance requirements and turning regulation into advantage. Including: Procurement Act 2023 Audit trails Supplier accountability

Retrofit, repairs and decarbonisation programmes are experienced in people's homes not on strategy documents. When delivery is poor, the impact on tenants can be immediate: stress, disruption, health …

This practical session will cover best practice for remediation, new build and building assessment certifications. Attendees will leave with an understanding of the common pitfalls, where delays origi …

As the housing sector deepens its engagement with AI, the focus is shifting from activity to direction. In this session, Emily Shaw, Head of Product at Plentific, and AI expert Dr. Guy Marshall address a critical question: are current AI efforts truly preparing organisations for what comes next?

Combining platform perspective with AI expertise, they will explore the tension between quick, tactical wins and the longer-term transformation required across systems, data, and service delivery. Through a live demonstration grounded in a real operational challenge, they will show what AI can already achieve in practice, before stepping back to examine the broader journey organisations face.

From navigating the “messy middle” to embedding intelligence at scale, this session will provide a clearer view of how to move from fragmented adoption to a more strategic, connected approach - balancing immediate impact with future readiness.

In this session, we’ll explore how AI‑enabled cyber threats and hidden supply‑chain vulnerabilities are rapidly reshaping risk for Housing Associations. Attendees will learn how modern social‑engineering attacks are becoming more convincing, how suppliers and technology partners can become unintended entry points, and why traditional defences are no longer enough. We’ll break down real‑world incidents, highlight the risks unique to the housing sector, and share practical, business‑focused controls that leaders can act on immediately. If you’re responsible for safeguarding services, residents, or organisational resilience, this session will give you clarity on what to prioritise now. 

The big picture: what the regulator has learned so far Tenant Satisfaction Measures (TSMs): insights and blind spots Trends in complaint handling and lessons for transparency Building a culture that l …

Poor communication, disruption, sequencing failures and inadequate consumer protections can quickly erode trust, leaving households stressed, disengaged or worse off. This session will look at how to …

As the sector adjusts to the new requirements regarding personal emergency evacuation plans (PEEPs), this session will share learnings and practical advice from building safety professionals. Panellis …

Temporary accommodation (TA) is designed as a short-term solution, but in practice many individuals and families experience extended stays that highlight the limitations of the current system. This se …

Delivering retrofit at pace is only part of the challenge, maintaining resident satisfaction, ensuring compliance, and achieving real energy performance improvements are equally critical. 

This session explores how a structured, end-to-end approach to retrofit delivery can align technical excellence with a resident-first mindset. From early engagement and measure selection through to installation, QA, and aftercare, we’ll demonstrate how programmes can consistently achieve high satisfaction while delivering meaningful EPC improvements.

Building high-performing procurement teams for 2026. Leadership Upskilling Resilience Training programmes/ teachers/ full proposition What standards to measure against?

Damp, mould and poor indoor air quality are not just housing issues—they are driving hospital admissions. This session explores how an NHS–housing partnership in Leeds is helping asset and housing tea …

This practical session will focus on how housing providers can improve access to residents' homes for inspections, safety checks and essential works, while recognising that a resident's property is fi …

Have you got a housing management dilemma that keeps you up at night? Our panel of expert 'Agony Aunts' (as seen on Inside Housing Management) take on the trickiest questions from resident-facing staf …

A discussion looking at how we build the right teams and workforce to deliver high-quality, warm and healthy homes. This panel will cover: •    Skills pipelines, accreditation and procurement models t …

This session will provide practical advice for engaging the silent majority. Speakers will share insight into what has worked to engage tenants for the first-time, the steps organisations took to unde …

This design-led CPD explores the strategic role of boundary and perimeter design in residential, mixed-use and commercial developments, and how early-stage coordination can reduce risk, improve compliance, and enhance long-term asset value. 

Learning outcomes: 

Understand why boundary design should be considered at RIBA Stages 1–3 rather than deferred to later phases 

Recognise common compliance challenges, including planning conditions, Building Regulations, acoustic performance and fire considerations 

Appreciate the sustainability implications of boundary choices, including durability, embodied carbon, maintenance and whole-life value 

Identify buildability and programme risks that arise when boundary solutions are not coordinated early 

Apply practical insights from real project examples to live schemes 

Session content includes: 

Early-stage boundary planning and coordination 

Performance, compliance and regulatory considerations 

Sustainability and whole-life cost/value 

Material selection and durability 

Installation, programme and risk management 

Case studies demonstrating successful implementation 

The session is informative and non-promotional, designed to support architects, landscape architects and multidisciplinary design teams responsible for specifying boundary solutions. 

 

CPD certificates will be provided following completion. 

This panel will explore: What success looks like and how the Warm Homes Plan will be delivered on the ground. How housing associations and local authorities are embedding the Warm Homes Plan into asse …

New digital tools and AI are creating new opportunities to understand residents better and engage more proactively. From analysing feedback and identifying unheard voices, to improving communication c …

Introducing Regency Triple featuring Corning® Enlighten™ Glass, an advanced ultra-thin glass triple glazed unit designed to bring the benefits of triple glazing to a wider range of UK housing applicat …

This panel will explore the most effective ways to establish robust, long-term asset management strategies for delivering retrofit at scale. With high stakes in building safety, damp and mould, decarb …

This session will explore how engagement teams can use TSM data to drive meaningful service improvements. It will focus on how engagement teams can use TSM data to identify priorities, strengthen resi …

In support of Riverside's Cook-Off for Cancer campaign, Paul Dolan brings together a line-up of housing association chief executives for a high-energy, live omelette challenge on the show floor. Compe …

This session introduces the new Advanced Trims product, a cost effective, passive means of preventing damp and mould forming around windows by treating the route cause or the problem. 

We will explore why damp and mould forms at this junction and demonstrate why this simple solution is so effective. This product gives a new response to the requirements of Awaabs Law through responsive repairs and proactive planned programmes. 

This session will showcase retrofit project which has proven high levels of quality, performance and resident outcomes. Speakers will share practical insights delivering measurable improvements in ene …

New consumer standards and declining resident satisfaction are putting the relationship between landlord and resident under scrutiny. Building on 50 years of supporting community led housing and as a …