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14:00
  1. 180 mins
    Step out of the conference and into the city on this study tour, hosted by Capital&Centric.   The curated walking tour will start at Manchester Central and will be led by renowned local tour guide Jon …
18:00
  1. 330 mins
    Celebrate the leaders, innovators and changemakers across the sector, shining a light on the incredible work carried out by teams and individuals in the past 12 months. Over 900 housing professionals …
09:30
  1. 60 mins
    Housing providers are long-term enterprises responsible for building and fostering the communities of tomorrow. Hear from our panel on how we can support efforts to connect people across divides and d …
  2. 45 mins
    In this session, we will explore the transformative power of artificial intelligence (AI) in revolutionising housing services. Our cutting-edge software platform – now enhanced with OneAdvanced AI – i …
  3. 30 mins
    The session will explore the mechanisms already in place to support affordable housing, infrastructure, and community development, as well as the plans and innovations that will help increase the numb …
  4. 45 mins
    Join us for a thought-provoking discussion on the crucial role of the eaves junction in preventing damp and mould. We’ll explore why it’s hard to insulate correctly, how poor ventilation can add to th …
  5. 60 mins
    Prioritising long-term sustainability, community wellbeing and affordability is a must. How do we do this in the context of current economic challenges? What needs to change in our thinking and approa …
  6. 45 mins
    •Striking the right balance between accountability and bureaucracy •Reviewing the impact of consumer regulation – is it driving the right behaviours?• Where’s the money coming from and managing trade- …
  7. 30 mins
       
09:40
  1. 5 mins
    We’re kicking off with something powerful. A screening of Open Yer Eyes poem by Matt Waller and Jonathan Wharton, created as part of Sunderland’s Thread of Life event. The event was organised in the w …
09:45
  1. 45 mins
    How have communities rebuilt since?   This session brings together people from across the sector to discuss its ongoing impact. We’ll explore how housing providers and communities have supported tenan …
10:30
  1. 45 mins
    This session will explore challenges and best practice in decarbonisation strategy and delivery in the housing sector - and ask challenging questions around effectiveness, sustainability, and proper a …
  2. 45 mins
    Good housing providers react. Great ones prevent.This session unpacks how housing providers are transforming the way they manage their properties by using iOpt’s real-time sensor data to highlight and …
  3. 45 mins
    "Housing and people go hand in hand. Ever more there is pressure for social housing providers to deeply understand their customers. Join an expert panel as they explore how recent regulation changes a …
10:45
  1. 45 mins
    Accessible and inclusive social housing is essential for building a society where everyone can thrive. Disabled people often face significant barriers in finding housing that meets their needs.   This …
11:30
  1. 45 mins
    As social landlords strive to achieve a C1 rating and improve Tenant Satisfaction Measures (TSMs), Damp & Mould continues to be a persistent challenge—even for those with high-performing repairs servi …
  2. 45 mins
    In today’s rapidly evolving digital landscape, organisations face the critical challenge of safeguarding their assets against sophisticated cyber threats. This panel discussion will explore the strate …
12:00
  1. 60 mins
    Join our panellists in conversation with the Housing Ombudsman to discuss what good complaints handling looks like, learning from complaints to improve future services, and the role of data and techno …
  2. 60 mins
    The demand for affordable housing continues to outpace supply - housing providers face the dual challenge of delivering new homes and investing in existing communities, meanwhile social rent increases …
  3. 60 mins
    What are the practical, financial, and policy challenges that need to be addressed to make substantial progress to support the delivery of 1.5 million new homes across tenures?
  4. 45 mins
12:15
  1. 45 mins
    As the impacts of climate change intensify, ensuring that newbuilds are resilient and adaptable is crucial for long-term sustainability. This panel will focus on how to design and deliver new builds t …
12:30
  1. 45 mins
    In this session, chaired by Matt Baird of The Social Housing Round Table, Ben Lambert from Alertacall, Robin Roberts from Sutton Housing Society and Christine Candlish from Places for People will shar …
  2. 45 mins
    Expectations of housing providers are evolving. New regulations place greater emphasis on tenant satisfaction and customer care - and Awaab’s Law is driving a more rigorous approach to repairs. As a r …
  3. 45 mins
    According to the Regulator of Social Housing, repairs and maintenance spending is growing at a faster rate than income from social housing lettings.   This session will explore whether social landlord …
12:45
  1. 45 mins
    Join us for an exclusive conversation with Daniel Hewitt, the award-winning ITV journalist behind the ground-breaking investigative series Trapped: Britain’s Housing Scandal. Renowned for uncovering s …
13:30
  1. 45 mins
    Social value is no longer a ‘nice-to-have’, it is central in housing policy, procurement strategy, and community regeneration. But has our obsession with measurement and compliance diluted its purpose …
  2. 45 mins
    Join us for an insightful session at Housing 2025, where we delve into the critical aspects of asset management and repairs in social housing. This session will explore innovative strategies and techn …
  3. 10 mins
    Snakes and Landlords - a story of homelessness and poverty, and the courage to speak the truth in a society that has turned its back on understanding. This short film is part of the ’More than one sto …
14:00
  1. 60 mins
    There are record numbers of children living in temporary housing in England and Scotland.In London, local authority spending on temporary accommodation is topping £4 million per day. What are the long …
  2. 60 mins
    Together with partners, Homes England seek to accelerate the pace of house building and regeneration across the country. This session will examine the pace and scale of delivery and investment underwa …
  3. 60 mins
    Join our panellists for a discussion on how we ensure a functioning housing ladder with different models of low cost home ownership beyond the reliance on Right to Buy. Discussions will touch on how w …
  4. 45 mins
    This session will explore the role of data, insight and AI in capturing and learning from the tenant voice (both formal and informal feedback) and improving their experience.    Discussion agenda will …
14:30
  1. 45 mins
    In an era of unprecedented change, the ability to adapt, innovate, and transform is no longer a luxury but a necessity for survival and growth. This session, led by Catherine Castillo-Soto, Business D …
  2. 45 mins
    With cyber threats evolving faster than ever, housing providers must ask: are we investing in the right areas to protect our organisations? This session explores practical steps to assess cyber maturi …
15:30
  1. 60 mins
    There’s a recognition that providing holistic, person-centered care within the community requires collaboration across housing, health, and social care. What does the long-term strategy for housing me …
  2. 45 mins
    Join us for an enlightening fireside chat where industry experts delve into the future of heat network regulations and the pivotal role of customer protection. In this one-hour session, we’ll unpack t …
  3. 60 mins
    The housing sector must find a way to simultaneously deliver warm, energy efficient homes, remediate unsafe buildings, and tackle disrepair and damp and mould. Join this session to understand the late …
  4. 45 mins
    Hear how Thirteen is pioneering new ways of engaging with tenants through automation and meaningful communication. With the support of Voicescape’s Engage solution, Thirteen streamline their engagemen …
  5. 60 mins
    Examining how the Planning and Infrastructure Bill is unfolding • Understanding the impact of the revisions to the National Planning Policy Framework on housing delivery • Addressing the issue of seve …
15:45
  1. 45 mins
    Explore how allowing pets in social housing could improve tenants’ emotional and mental well-being. Despite the benefits, social housing tenants are excluded from the Renters’ Rights Bill, which would …
16:30
  1. 90 mins
    Join us, in partnership with Devonshires, for a drinks reception in the L&G lounge at the end of the first day to continue the conversations and make those all-important connections.
  2. 90 mins
    Join us, in partnership with Devonshires, for a drinks reception in the L&G lounge at the end of the first day to continue the conversations and make those all-important connections.
  3. 90 mins
    Join us, in partnership with Devonshires, for a drinks reception in the L&G lounge at the end of the first day to continue the conversations and make those all-important connections.
  4. 60 mins
       
  5. 90 mins
    Join us, in partnership with Devonshires, for a drinks reception in the L&G lounge at the end of the first day to continue the conversations and make those all-important connections.
  6. 60 mins
       
18:00
  1. 180 mins
    As part of this year’s PfH Live, we’d like to invite our customers to an exclusive Sky High Charity Bash where we’ll be raising funds for Cash for Kids. This exciting event hosted by PfH, CEF and Wols …
18:30
  1. 300 mins
    Celebrate positive climate action and discover the great work underway acrosst he housing, built environment, and property sectors to deliver a successful net zero transition.   Book your tickets now
09:00
  1. 30 mins
09:15
  1. 45 mins
    Ahead of incoming heat network regulations, this session will explore the practical implications for housing associations and stakeholders. The focus will be on understanding the impact of the new reg …
09:30
  1. 60 mins
    Join the Regulator of Social Housing and C1 rated housing associations and local authorities for an in-depth reflection on lessons learnt from consumer regulatory judgements to date. The panel will lo …
  2. 45 mins
    Housing is changing, and WholeHouse is leading the charge with its simple, smart design and house-building platform. This session, presented by Lee Jackson, will introduce you to a new way of working …
  3. 45 mins
    Transform housing training across every level of your team. With rising caseloads and evolving regulations, housing services face mounting pressure to deliver consistently—and that demands effective, …
  4. 60 mins
    How can we bring all stakeholders together in the decision-making process for new towns? What are the latest findings from the New Towns Taskforce? Long-term investment into transport and social infra …
  5. 45 mins
    "How to embed tenant engagement in governance approaches:" "How to equip tenants with the ability to shape, influence and challenge decisions:" "Increasing transparency through greater access to infor …
10:00
  1. 45 mins
       
  2. 30 mins
    Join us for an inspiring keynote with TV presenter and former model Gail Porter as she shares her personal reflections on the impact of the housing crisis. Gail Porter, who has overcome the challenges …
10:30
  1. 45 mins
    This presentation highlights what to be aware of when submitting a building control application for fire doorsets. It focuses on refurbishment in existing build as well as new build in higher-risk bui …
  2. 45 mins
    This session explores how real-time data is reshaping risk management in housing. With insights drawn from Vericon Systems’ work in connected property technology, the session will demonstrate how hous …
  3. 45 mins
    Housing providers will already be putting plans in place for Awaab’s Law, which is coming into force in October this year.    This session is an opportunity to learn how others are preparing. You will …
11:00
  1. 60 mins
    There’s a need for greater unity and collaboration among housing providers and suppliers to scale up work and address skills and knowledge gaps which is hindering progress on new builds, and investmen …
  2. 60 mins
    We are in the midst of a homelessness crisis that has nationally gone under the radar - record numbers of households are living in temporary accommodation, and vast amounts of money is being spent on …
  3. 60 mins
    The need to get basic accessible housing standards into local plans and policies, and how the government can support with raising accessibility standards.• How the experience of the specialist housing …
  4. 45 mins
11:15
  1. 45 mins
    Achieving decarbonisation in a way that is both affordable and sustainable requires a focus on equity and consumer empowerment. This session will explore how co-designing solutions with residents can …
11:30
  1. 45 mins
    How housing providers go beyond gathering information and start using it to predict and prevent issues before they escalate.
  2. 45 mins
    As the financial challenges facing organisations intensify over the coming months, so does the need to operate efficiently and deliver value for money whilst improving service delivery. Organisations …
  3. 45 mins
    The housing crisis goes much further than bricks and mortar and social housing providers are well placed to support residents with the issues and financial pressures they face.    This session will ex …
11:45
  1. 45 mins
    Why does flooring matter, and how can we make sure no tenant is left without it? A warm, safe home starts from the ground up—literally. But too many people in social housing are living without proper …
12:05
  1. 55 mins
    Residents from black and ethnic minority communities are more likely to experience worse housing conditions, and less tenure security. At the same time, there are persistent issues with representation …
  2. 55 mins
    Housing providers are undergoing major regulatory change in a difficult operating environment and with ever-stretched budgets. Hear the latest updates from the regulator on expectations and priorities …
  3. 55 mins
    The English Devolution White Paper sets out the government’s ambitions for devolution. Mayors will be given strong new powers over housing, planning, transport, energy, skills, employment support and …
12:30
  1. 45 mins
    "We have a burgeoning nature and climate emergency. Those in the housing sector have a part to play in its reversal as stewards of biodiversity on your estate and activists supporting a sustainable fu …
  2. 45 mins
    This session explores how affordable housing delivery is gaining momentum through a reworked planning system—what’s enabling progress, what barriers still stand in the way, and what to expect from for …
  3. 45 mins
    Support from residents and communities is essential to the success of any retrofit or regeneration project. They must feel a sense of ownership in the project and have the ability to shape the future …
  4. 10 mins
    Boiling Frogs is a story about growing up in the shadow of domestic violence by BAFTA Award-winning screenwriter,Kayleigh Llewellyn, performed by Natasha Sparkes. ’More Than One Story’ is part of a se …
13:30
  1. 45 mins
    "In this session, designed for housing executives, income leaders and finance managers explore how sector thinking on repayment agreements is evolving and why a smarter, evidence-led approach is leadi …
  2. 45 mins
    Last year the number of affordable housing starts in England fell by 39%, with London experiencing a dramatic 88% drop. How housing associations gain the confidence to develop at scale will be key to …
  3. 45 mins
    This session will explore how the sector can support the increasing number of older people. Speakers will share insights from their work supporting older individuals from diverse backgrounds to live f …
14:00
  1. 60 mins
    Housing associations are spending record amounts to improve the quality, safety and energy efficiency of existing homes for the comfort and health of tenants and residents. This session will look at t …
  2. 60 mins
    Hear from our political commentators one year after the election to look at how far Labour’s housing promises have been put into action and current political progress for tackling the housing crisis r …
  3. 60 mins
    This session will explore the impact of the Spending Review announcement on affordable housing delivery and showcase examples of schemes and approaches helping to address current challenges. It will a …
  4. 45 mins
    To ensure meaningful and representative engagement with all parts of the communities in which housing providers work, the sector must think beyond traditional engagement methods.    This session will …
14:30
  1. 45 mins
    Join us for a panel discussion hosted by Kier Places, focusing on the Procurement Act and its impact on the housing sector.  This event will bring together industry experts to explore the new regulati …
  2. 45 mins
    In "Scaling with Confidence," Dane Ralston, CEO of iOpt, explains how housing providers can use sensor data to get in the best shape possible for when Awaab’s Law is introduced later this year. The ta …
  3. 45 mins
    Join our panel of experts as they explore the personal, political, and societal dimensions of home. From unsafe living conditions to unaffordable rents, this discussion will delve into the urgent need …
15:00
  1. 45 mins
    While landlords have traditionally relied on tenant representatives to get a sense of how residents feel, there are now many more ways for them to hear a wider range of voices – not just the most voca …
15:15
  1. 45 mins
    This session will explore how to build partnerships for decarbonisation that can bridge gaps between housing and energy providers, local authorities, developers, and tenants and residents. The discuss …
15:30
  1. 60 mins
    The Renters (Reform) Bill includes a ban on Section 21 no-fault evictions, a new private rented sector redress scheme, extra enforcement powers for councils and new grounds for evicting tenants. This …
  2. 45 mins
    This session explores how different ways in which social value can be delivered. Keepmoat team some of their creative solutions and how been working in some challenging locations by thinking different …
  3. 60 mins
    Diverse housing needs reflect the understanding that individuals and communities have unique requirements, necessitating a variety of housing options rather than a single, universal approach.
  4. 45 mins
    In this interactive session our panel will demystify AI and Copilot discussing practical ways that your Housing Association can harness the latest innovation from Microsoft.
  5. 60 mins
    Understanding the erosion of SME housebuilders: what are the mechanisms to help SMEs to thrive?  How can we provide the surety of pipeline that is needed to support the adoption of MMC?  Overcoming th …
  6. 45 mins
    How can housing providers ensure trans people get the right support? Trans people face some of the highest rates of homelessness in the UK. Housing services should be a place of safety, but for too ma …
16:30
  1. 60 mins
    Get ready to raise your glasses at the Inside Housing and Leadership 2025 drinks reception on the main showfloor where will celebrate the anniversary of Leadership 2025.   England footballer John Barn …
19:00
  1. 270 mins
    Get ready to unleash the power of music to give back to our community like never before! Bring your A-game and submit your bands for a mind-blowing round of rock-a-oke, where you’ll take centre stage …
09:15
  1. 45 mins
    This session will focus on delivering high-quality retrofit in a devolved setting, exploring the benefits of regional collaboration between housing associations, councils, and energy providers. 
09:30
  1. 60 mins
    Dangerous and insecure housing is pushing people into homelessness in record numbers. In 2024, there were over 159,000 children trapped in damaging temporary accommodation. Too many forced to live wit …
  2. 45 mins
    Join us for an exciting deep dive into the ReGlaze proposal, where innovation meets practicality. Discover how our cutting-edge vacuum glazing technology redefines retrofitting with units as slim as 2 …
  3. 60 mins
    •The role of third-party capital in plugging the funding gap for affordable housing delivery • Investor view of sector: hear from a range of investors including pension funds, patient capital and priv …
  4. 60 mins
    The housing sector has been through a challenging few years financially, operationally and reputationally. How are leaders using these challenging moments to break through barriers? How is the workpla …
  5. 45 mins
    With domestic energy debt soaring to £3.85bn and over 75% of households lacking a repayment plan, the importance of accurate and timely resident data has never been greater. This session delves into h …
  6. 45 mins
    "How can we empower communities to identify the issues that matter to them and provide them with the funding and resources to work towards their own solutions?" "What is the role of community partners …
09:50
  1. 40 mins
    Ready to fast track your career in housing? Join us for an empowering session celebrating the rising stars reshaping the housing sector! This session shines a spotlight on women leaders driving innova …
10:15
  1. 45 mins
    Achieving energy efficient homes requires more than short-term solutions—it demands a shift towards long-term, strategic asset management that integrates sustainability at every level. This panel will …
11:00
  1. 60 mins
    For the second year running, data and IT management came out top of Inside Housing’s Risk Register for housing associations. As the housing sector adapts to major regulatory changes to improve service …
  2. 60 mins
    This session will explore the future of funding in the UK residential sector and its integral role in supporting the Government’s 1.5 million homes target. We will examine new and evolving models - fr …
  3. 60 mins
    To deliver services to existing and future tenants, housing providers need to remain financially viable organisations. But the sector is facing significant financial pressure, with more demand without …
11:15
  1. 45 mins
    Improving household water efficiency not only helps address the climate crisis but also reduces energy and water bills for residents. This session will explore the most effective strategies for integr …
11:30
  1. 45 mins
    Rent arrears may no longer dominate headlines, but their ripple effect on financial sustainability is undeniable. With sector debt nearing £100bn and rental income under increasing strain, this sessio …
  2. 45 mins
    A technology roadmap is an essential tool to align your IT, technology and digital investments with your business objectives and customer journey. Without a clear strategy, organisations risk overspen …
  3. 45 mins
    A place-based approach involves shifting from a siloed, top-down approach to a bottom-up, community-centered system.     It starts with the strengths and assets of the community rather than with a foc …
11:40
  1. 40 mins
    Homes should be places of health and safety—yet for many across Britain, they have become site of ill health. Poor insulation, high energy costs, unaffordable rents, and insecure tenancies contribute …
12:05
  1. 55 mins
    Staff at housing providers are under more pressure than ever to deliver high quality services amid funding constraints. In this environment, how can we support staff to maintain their wellbeing and re …
  2. 75 mins
    The housing sector is grappling with increased build costs, interest rates and yields and delivering regulation and building safety, which are all impacting the viability of developments. This session …
  3. 55 mins
    Governance structures and ensuring tenants have a prominent voice in organisations. How are they supported in their role?  Regulation and government expectations are about reframing the relationship b …
12:15
  1. 45 mins
    Addressing the climate crisis demands bold innovators who challenge the status quo and push boundaries. This session will explore the core drivers behind breakthrough models, how they overcome key cha …
12:30
  1. 45 mins
    "In an era of rising energy costs, this session explores how combining data sets like, and can revolutionise energy management for landlords and tenants. Attendees will learn practical strategies to: …
  2. 45 mins
    Stop Social Housing Stigma (a tenant-led campaign) has developed a “Tackling Stigma Journey Planner” in collaboration with Durham University, Sheffield Hallam University, CIH, TPAS and YD Consultants. …
  3. 40 mins
    This panel will explore best practice and guidance from organisations on how the sector can improve its response to domestic abuse. The panel will raise awareness about how domestic violence impacts d …
13:15
  1. 45 mins
    This session will showcase innovative approaches to community engagement, ranging from grassroots initiatives to large-scale projects that leverage technology. Explore how to make the green transition …
13:30
  1. 90 mins
    The Good Landlord Charter launch   Andy Burnham, Mayor of Greater Manchester Combined Authority, will be launching the much-anticipated Good Landlord Charter at Housing 2025, a pioneering initiative t …
14:45
  1. 15 mins
    Cardboard Citizens creates theatre for social change, working for and with those with lived experience of homelessness, empowering them and challenging society’s perceptions. More Than One Story is a …
09:00
  1. 60 mins
    In the short term, the housing sector is facing significant investment challenges with a squeeze on resources, high interest rates and rising costs. The immediate needs of tenants and residents are be …
11:00
  1. 60 mins
    In the short term, the housing sector is facing significant investment challenges with a squeeze on resources, high interest rates and rising costs. The immediate needs of tenants and residents are be …